The Check-In/Check-Out Module is an integral component for any multi-specialty, individual ambulatory clinic/office, or multi-office practice. It may be utilized by any staff member (front office staff, MDs, MAs, office managers, off-site managers) that wish to manage the entire patient flow by doctor, room and procedure in and out of multi-specialty, multi-office, individual ambulatory clinics or offices. With the Healthcare Portal feature, patients can even schedule their next appointment and enter/fill out information for required forms via a secure Internet interface.

There is also an auto-scan feature for insurance cards and photos that syncs directly into the patient's electronic chart. This ensures that insurance cards and personal information is recorded as-is with no error prone manual data entry. Practices are effortlessly able to stay up to date with frequently changing patient insurance information increasing the accuracy and timeliness of collections.

Key Features :

	Intermittent updates of the patient's appointment status relays waiting time and patient location in the office
	Patient tracking from check-in to check-out provides assurance that all required procedural documents, insurances, billing, payments, visit notes, prescriptions, letters, and follow-up appointment scheduling are complete
	Auto Check-In permits the patient to check themselves in when arriving at the office using a secure and private computer interface: the patient is able to input their demographics and complaints before seeing the doctor
	Mufti-office functionality allows viewing and monitoring of all offices from a central location

Check-In Module Features :

	Individualized view(s)
	Quickly validate patient demographics and insurance details
	Collect Vital signs
	Ability to handle walk-in patients
	Secure Auto Check In kiosk (patient can securely, quickly check themselves in)
	Auto reminder for applicable forms to be filled (patient questionnaire, demographics, insurance, etc.) and presented to patient.
	Auto reminder for applicable forms to be signed (HIPAA Agreement, Insurance Authorization, etc.) and presented to patient for signature capture.
	Ability to alter attending physician on the fly
	Room selection and assignment at check-in
	Ability to quickly and easily monitor patient location and waiting status throughout office(s)
	Alert and prompt for user defined parameters (outstanding balances, insurance expiration, etc.)
	Auto prompt for collection of co-payments
	Proactively obtain digital pictures
	Desk-side scanning of ID, forms, insurance cards, etc.
	Monitor waiting time
	One-click access to patient’s chart view

Check-out Module Features :

	Individualized view(s)
	Quickly validate patient demographics and insurance details
		Follow up notes
		Schedule next appointment
		Auto print letters or careplans
	Visit note
	Confirmation of next appointment
	Work excuse
	Reminders (MD defined for such things as follow-up)
	Print/Fax prescription
	If not signed during Check In, reminders for forms to be signed
	If applicable, Lab Test/Specimen labels printed for MAs or office staff
	If Superbill not completed by physician, front staff to be prompted
	One-click access to patient's chart view

Additional Validation Details

SuiteMed's unique Check-In/Check-Out Module is completely customizable by user and/or administrator with a thorough, step-by-step prompting flow that ensures the completion of all vital check-out tasks -- for the office, the patient and the regulatory environment. These check-out prompts include :

	Notification of an incomplete Superbill to ensure every patient encounter gets appropriately billed
	Checking for co-pays or balances due from patients
	Collecting any updated insurance or demographic information
	Processing any referrals or care-related orders
	Scheduling follow-up appointments
	Printing the visit note and/or care plans for the patient
	Ensuring receipt of all necessary lab test specimens and the printing of corresponding labels
	Printing of letters and certificates
	Reminders that can be directed to any staff member
	Faxing and/or printing of prescriptions
	One click access to patient chart view

Managed Care

SuiteMed's IMS offers a complete contract management solution that ensures that all preferred and necessary documents, forms, insurance details and demographic information is received and input into each patient's electronic master chart - before the patient is checked in.

	Users are prompted to validate patient information or necessary authorizations and referrals at the appointment scheduling, check-in, check-out and billing points of the patient encounter where required
	The system also notifies users of procedures that are not covered, diagnoses that are incorrect, and required modifiers that are missing