To address modern scheduling needs, SuiteMed has designed a multi-functional and highly-developed, yet flexible and user friendly Scheduling Module in its IMS platform. Leaving your practice susceptible to scheduling errors can result in missed appointments, patients showing up when doctors are not scheduled, overbooking, and potentially costly patient care liability exposure.
SuiteMed's scheduling module includes an array of features that will keep your office running smoothly, increase practice productivity, provide scheduling accountability, and provide optimum patient satisfaction:
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Customizable scheduling parameters |
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Quick and intelligent future appointment availability searching |
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Daily, weekly, monthly, yearly views as well as multi-doctor, multi-room, and multi-office views: allows clinic-wide schedule snapshots and access |
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User defined color-coded appointment tracking, including missed, cancelled, confirmed,and unconfirmed appointments: keeps staff members informed of all activities at a glance |
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Create procedure-defined, proactive prompts for necessary data collection and quality assurance when creating new and existing patient appointments so critical data is never missed |
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User defined setup of resources, procedures, and time slots |
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Create hospital appointments and keep track of hospital billing |
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Definable and easily viewable provider and room availability |
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Double book, cut, copy, paste, and drag/drop appointments |
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Appointment waiting list |
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View all patient details with one click: access face sheet, chart history, insurance information, reminder notes, previous appointments, and outstanding bills |
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Maintain patient demographics Arrow Export schedule to a Windows CE based handheld |
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Interactive Voice Response (IVR) – a system that automatically calls patients to remind them of appointments and logs the result of each reminder attempt |
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Authorization referral tracking based on procedure and/or insurance carrier, plan, or group |
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Auto generate letters referencing the status of appointments, procedures, doctors and/or office |
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Reserve time slots for specific procedures |
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Integrated Healthcare Portal -- patient can securely view and schedule their own appointments with specific physicians in specific offices via internet |
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Proactively assign instructions to front-office staff based on procedure and/or insurance carrier, plan, or group |
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Define combination of procedures that involve multiple resources or tasks |
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Schedule new patient without first requiring demographic data |
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Option to schedule patients based on “cases” (e.g. regular visits vs. workers comp visits) |